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Flower Delivery Information

Order online by 2 pm Local time Mon-Fri for FREE same day delivery to most towns and cities across Korea and Japan or by 12 pm noon on weekends.
Our order processing and customer service call centre is in the Time zone, which is GMT plus 9 hours.

FREE DELIVERY : At Korea Flowers there are NO delivery charges at checkout.

We offer Japan Delivery as well as delivery to several other popular countries.

For some locations, or for some very special, rare and exotic floral gifts as well as fruit and gourmet items, same day delivery may not be possible.
Saturday and Sunday delivery is available in many areas across the country.
Sunday delivery is available in most larger urban areas.

It is not always possible to deliver flowers in some areas across Japan on weekends or extremely busy holidays. Because there are regional variations in typical delivery hours of operation across Japan, we are unable to guarantee weekend delivery times.

Service Hours of Operation
Monday - Friday : 9 am to 6 pm
Saturday : 9 am to 2 pm
Sunday Holidays : SNS
Facebook.com/kfda1 , what's up. line, viber (+82 10 31 11 04 00)
Available in most larger cities across Korea and Japan, but not all areas. Please proceed to checkout for more information or contact us. No delivery on Statutory Holidays,
including Lunar Holidays, Moon Festival, Christmas Day, or New Year's Day.
No Closed day.

When you order online you will receive an immediate online receipt to print and retain for your records. You will also receive a receipt by e-mail. Please review for accuracy and contact us immediately of any errors.
When we have completed our order processing, you will also receive another e-mail from one of our customer service team members, indicating the updated status of "arranged for delivery". This e-mail will result in the successful delivery of your important gift of flowers in approx. 99% of all cases. Sometimes, however, we receive incomplete recipient address information or the recipient may not be at the delivery address to receive our flowers when they are delivered. We highly recommend filling out the recipient portion of our secure online order form fully and as accurately as possible to ensure timely and successful delivery is made.

The best way to determine if a delivery has met with your satisfaction is often to contact the recipient directly. The next best method is to contact us on the next business day after scheduled delivery. With over 30 years sending flowers across Korea and Japan and throughout the world, we have built an outstanding track record for consistent, reliable and successful deliveries. We are confident you will find our services to be highly reliable and professional.

We cannot always guarantee AM or PM delivery times, but are always willing to do our best to meet your time-of-day requests, whenever possible, except for Valentine's Day and Mother's Day. In many cases we are limited simply by time zone variations and/or the amount of available time needed to fulfill an order as quickly as possible to your satisfaction.

During busy holiday times we always recommend placing your order well in advance. Valentine's and Mother's Day are generally the busiest flower-giving times during the year. For Mother's Day in particular, we recommend choosing a delivery date on the Friday or Saturday before busy Mother's Day. Mom will love the early gift of flowers!

Please note that our delivery drivers are often not allowed to take a flower order directly to the recipient's room in hospitals, hotels, and in some businesses or military installations. Due to the unique nature of these deliveries, we will gladly provide delivery to the reception desk or suitable equivalent.

Special Delivery Occasionally orders are placed online for certain remote or rural areas that are not serviced by Korea Flowers and our affiliates in the immediate area. In these cases, we may be able to arrange a special delivery for additional fees.

To arrange special delivery, please call or email us.

We are committed to providing quality products with excellent customer service using simple, easy-to-use web-based catalogues & online ordering. We respect our customers' privacy, take all security matters very seriously, and do not clutter our sites with advertising banners, nor do we clutter your e-mail boxes with unsolicited e-mail. We are proud members of the Worldwide Floral Network, World Flower Council, the Better Business Bureau, and local Chambers of Commerce.

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Privacy Information - Korea Flowers


At Korea Flowers we regard our customers' privacy to be critically important. Your confidence in our policies and practices to protect and safeguard your privacy matter to us a great deal.

Our SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams

Artistic Flowers All customer information is kept strictly confidential.

We do not sell your private information to any third party, advertising company or marketing agency.

We use your private information strictly for order processing purposes and -- only if you give us permission in advance -- to send occasional reminders and updates about important occasions such as Valentine's Day or Mother's Day.

If you agree to receive email reminders or updates from us, and then change your mind, you can stop receiving these at any time. We only ever send out about 3 per year.

We never send out promotional email without first receiving your permission for us to do so.

We never store your credit card information on our web server. This information is erased within moments of successful, secure transmission of your data to our order processing systems.

We have the technology to save your information in order to speed up future orders using an email username / password combination. Again, this information is kept in a secure, private database and it never contains any credit card data.


Cookies

Cookies are small data files that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. Like many sites, we use cookies to collect information about our site's visitors. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.


DoubleClick Cookie

Google, as a third party vendor, uses cookies to serve ads for our site. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our site or other sites on the Internet. You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings page. FlowersKorea.com uses Remarketing with Google Analytics to advertise to you on third party sites after you have visited our site. We and our third party vendors, like Google, use first party cookies (such as the Google Analytics cookie) and third party cookies (such as the DoubleClick cookie) to inform, optimize and serve ads based on your past visits to our site. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. Google also recommends installing the Google Analytics Opt-out Browser Add-on for your browser.


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You can receive discount coupons, benefits, events, new arrivals, and other valuable information from the shopping mall via SMS and e-mails.

However, some information will be sent without your agreement such as order/payment status and policy related articles.

You can join the membership without agreeing to the optional categories, and update your status anytime at Edit Profile page once you join the membership.

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